Ordered food from Planet Wings.... I specifically asked for no sour cream on my tacos and what did I get? SOUR CREAM ON MY TACOS!!!! So I called them back to let them know that the food they had delivered was wrong. The guy who answered says that they'll send a new batch of tacos out to me within the hour. An hour goes by. I call again to see what's going and the guy who fed me the story about bringing me more food within an hour and who originally took my order answered the phone. The fool tells me then that because they only have one driver and they are super busy, all they can do is offer me a 10% discount on my next order. I was just like whatever and hung up. Then I sat and thought about it... I paid for some food that I can't eat and all u can do is offer me a lousy 10% discount IF I ever even order from them again? Oh hell no! That was unacceptable to me so I called back and told the stupid guy so and demanded either a refund or more food tonight. His dumbass basically studdered and said I'm sorry but that's all I can do for you tonight. By this point I was willing to try to pull his ass though the phone to slap him up. I told him to have his manager call me whenever he got in because apparently he was the delivery driver. About 30 minutes later the manager finally called and he's defensive and ready to try and lay a guilt trip by telling me how the guy how took my order didn't know this and that but I wasn't hearing that. He then uses sarcasm while telling me that he'd pay $10 out of the pocket of his fat guy jeans to pay towards our next order just to keep from having to come back out tonight. I let him know that them messing up my order and then bullshitting me wasn't cool since we order from them almost weekly and now I'm sitting here hungry with food I can't eat. He's then like I told you it was a mistake and I understand how you feel and I apologize but ppl make mistakes. I tell him that's fine and great but in the end I'm still the one that got shitted on because I still paid for some food that I can't eat! I told him that it's there problem because they should check the food to make sure it's right before they send out shit. He was just like yeah your right... At that point I just get off the phone because I just wanted to explode. I ate the extra 5 wings I ordered and some other food out the kitchen. Still so annoyed that if I had a car out here with me I'd drive out there just to throw these disgusting sour cream tacos in their faces! Bums... Anyway, I just wanted to share my frustrations. Good night.
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